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Park policies

Please take a few minutes to read over our Park Policies and Rules

  • Caravan Park Hours and Check in and out times:
  • Kiosk and Office Hours: 8.00am – 6.00pm daily, however these may vary in busy periods
  • Check-in time: Sites 11am and Cabins 2pm
    Check-out time: Sites and Cabins 10am
  • Unfortunately we cannot guarantee particular numbered sites or cabins
  • We only permit 1 set-up (caravan, camper trailer, family tent) per site.
  • We only permit 1 vehicle per site. If you have a 2nd vehicle that you wish to park on site (only in off peak times) an additional fee will be charged
  • Linen in the cabins is provided on the master bed only. Additional linen can be hired upon check-in for an additional fee per set
  • Late checkout is offered and applies to off peak, site bookings only and is subject to availability, for a small fee. This gives you until 5pm to checkout.
  • We require a minimum stay over holiday periods


  • All reservations require a bond (deposit) to be paid at the time of the reservation. Without a bond, we are unable to make you a reservation. The minimum bond payable is equal to one night’s tariff. 

  • Any changes to reservations, or cancellations will incur an administration fee*.

  • All cancellations must be made directly with the park in writing.

  • Upon cancellation, monies paid (minus any cancellation fees) can be credited to a client account for future staysAny money transferred for future stays at the Parks will only be valid for 12 months from the original reservation date.

  • No credit or refund will be available for early departures or cancellations once arrived.

Off Peak Bookings
  • Cancellations received more than 14 days before the reservation date, will receive a refund of all monies paid minus a cancellation fee.

  • Cancellations made within 14 days of the reservation surrender the bond (one night’s tariff). Any remaining monies can be refunded.

  • Cancellations made within 48 hours of the reservation, surrender all monies paid. 

Peak & Shoulder Bookings
  • Full payment may be required by a designated date; this will be supplied upon booking (approx. 60 days for peak or 30 days for selected shoulder periods.)
  • Cancellations made before the designated full payment date, will receive a refund of all monies paid minus a cancellation fee.

  • Cancellations made after the designated full payment date surrender all monies paid. This money can be credited to a client account. If the site booked can be resold, monies paid (minus a cancellation fee) will be refunded.

Online & 3rd Party Website Bookings
  • Cancellation policies for 3rd party bookings may vary due to the specific website. Please check the specific cancellation policy included in the terms and conditions of the booking website.

  • Please visit the caravan park office reception on first arrival and provide your booking details, confirm the number of people in your party and any other information, as requested by our customer service team

Important Information 

  • Please keep your site tidy and use the facilities provided for washing clothes, drying clothes, discharge of sullage water and rubbish disposal.  Everyone appreciates a well kept site, so please remember that we do not allow trenches to be dug in the park, under any circumstances
  • Misuse of the boom gates (this includes allowing other vehicles, other than your own into the park) and amenities block security pin pads will result in eviction from the park. No refund will apply
  • In the interests of all guests enjoying their stay, we ask that excessive noise is ceased by 10pm
  • Open fires are not permitted in the park
  • We have many trees in our park that drop branches and debris. Staff are continually pruning to reduce the problem. Major contract pruning is also carried out twice yearly to further reduce the risk. We cannot accept any responsibility what so ever for personal injury or damage to personal property from falling branches or debris.
  • New arrivals and guests must report at the before entry to the park
  • Children must be accompanied by an adult when visiting the showers and toilets
  • In the interest of safety, the speed limit throughout the park is walking pace only
  • We consider ourselves a family friendly park where bicycles are permitted. However, it is essential that helmets are worn at all times. For safety reasons, no bicycles are to be ridden after dark
  • Park Management reserves the right to evict any person who fails to obey the park rules
  • Prices subject to change without notice
If you would like to discuss any of the above, please ring our Customer Service Team on 07 4159 2228.

Pet Policies

Dogs just love staying at Bargara Beach Caravan Park…

Pets are welcome at the Caravan Park and we are pleased to accommodate your dog.

To ensure that you enjoy your stay with all of our other guests, we must ensure that all dog owners take full responsibility for their pet and ensure they do not disturb other guests when on the property.
Please read the information below to ensure you and your dog can meet the following conditions:

  • Dogs are only allowed in specific Bargara Beach Caravan Park CABINS. Please check with management.
  • Banned dogs, hunting breeds, aggressive dogs or unsocialised dogs are not allowed on the property
  • Under no circumstances are dogs permitted in the amenity blocks or campers kitchen
  • Dogs are only allowed to enter the property of other guests if prior consent is given
  • Dogs are not permitted into Bargara Beach Caravan Park during Peak periods.
  • When in the park, dogs must be kept on a leash at all times
  • As the owner of the dog, you are responsible for the cleaning up after your pet which also includes toilet duties too!
  • An effort must be made to minimise barking and yapping
  • Dogs are not permitted to be left unattended within the park
  • Please remember that dogs are not permitted at Neilson Park Beach
All dog owners, whether you have expressly agreed or not, assume all liability regarding your dog being on our premises and indemnify us against all and any damages, all or any claims or other suits that may arise as a result of your dog being anywhere in our caravan park. Any breaches of the above conditions could result in early departure and forfeiture of refund.

If you would like to discuss any of the above, please ring our Customer Service Team on 07 4159 2228.